The Quality Management Committee identifies and addresses opportunities for continuous quality improvement of LME operations and the local service system.  The QM committee is charged with the responsibility of developing annual QM plans, reviewing and incorporating trends (incidents, complaints & grievances, client rights, outcomes, service capacity, provider monitoring and audit results, utilization data, consumer satisfaction, etc...) and input form providers, consumers, family members and other stakeholders into its decisions.  The LME conducts and reports no less than three (3) Quality Improvement projects throughout the year.  Quarterly updates and an annual report on the QM Program and the QI Projects will be provided to the DMH/DD/SAS, the Area Board, CFAC, and will be made available on the LME’s website.  The QM Committee is a multidisciplinary committee whose membership may include, but is not limited to, the following:

• Chief Executive Officer
• Medical Director
• Clinical Director
• Quality Improvement/Provider Relations Manager
• Care Coordination Manager
• Utilization Management/Screening, Triage, & Referral Manager
• Human Resources Director
• Information Technology Director
• Consumer and Family Representation
• Provider Representation