Customer Service

Your services are managed in the community through the Alamance-Caswell Local Management Entity (LME). The LME has a relationship with service providers to ensure that quality services are provided to consumers. Representatives from the customer service office are available to assist consumers, families and the general public with questions, concerns/complaints and information requests.

Consumer Handbook
The Consumer Handbook is a guide for understanding the mental health, developmental disabilities and substance abuse service system in North Carolina.


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ACLME Mission Statement: "To assist individuals and families affected by mental illness, developmental disabilities,
or substance abuse to develop their maximum potential for growth and maturity in dealing with everyday life."